Archive for the ‘Pay-Per-Click Advertising’ Category

Click Fraud For Paid Search Up for Q3 2010

Thursday, October 21st, 2010

According to a recent report released by Click Forensics®, Inc., click fraud for paid search advertising mediums, including popular pay-per-click advertising programs, was up to 22.3% in the third quarter of 2010. These stats were gathered from Cost Per Click campaigns, also referred to as CPC, PPC or pay per click, across all of the major search engines, as well as comparison shopping engines and social network advertising platforms.

Here are some of the key statistics for the study:

  • Among small to large businesses,  the overall industry average click fraud rate was 22.3 percent,  up from the 18.6% for Q2 2010 and 14.1 % reported for Q3 2009.
  • In Q3 2010, the countries outside North America with significant CPC traffic producing the greatest volume of click fraud were Japan, The Netherlands, The Philippines and China, respectively.

These statistics are very concerning. Over the years, we have seen companies losing thousands of dollars on a monthly basis to fraudulent click traffic. This can happen right under the company’s nose and yet if they don’t know what to look for, it can continue to happen on a daily basis.

Although the major pay per click advertisers continue to implement better click fraud monitoring throughout their advertising systems, it is still important for any advertiser to be able to watch for trends in their analytics and web logs that might indicate that you are becoming a victim of fraudulent clicks.

If your business has active pay per click or other paid search campaigns, it is very important to monitor your activity on a weekly or monthly basis and to report any suspicious activity to your paid search representative.

For more information on how you can protect your monthly spend for the various paid search advertising platforms, contact a&g at www.consultagc.com.

Free Tools to Better Your Paid Search Campaigns

Monday, December 7th, 2009

As more and more businesses turn to paid search to generate cost effective leads, the resources are not always available to cover expensive software subscriptions for keyword research. This is where the free keyword and advertising tools from Google can come in handy.

Google Sets

Google Sets is a free tool which can help to expand your search phrases for your businesses. This tool allows you to enter up to five keyword phrases which pertain to your business. You can then choose a small set, which will generate 15 or fewer items, or a large set, which will provide a much more extensive list of phrases.

In my experience, you would not want to cut and paste the list of results to your pay per click campaign because the results are not always going to be exactly what you need. However, the results can help you come up with extended keywords and phrases to add to your paid search campaign.

Try it now at http://labs.google.com/sets

Google Ad Preview Tool

If you are a Google pay per click advertiser, how many times a day to you find yourself searching your keywords, just to find out who might be bidding against you? If you are monitoring your placement, as well as competitor placement, Google’s Ad Preview tool is something that you should be using. When you continuously run a search for your bidding keywords, without clicking on your ads, Google may determine your own ads are irrelevant to you and stop showing them to you.

Try it now at https://adwords.google.com/select/AdTargetingPreviewTool

Google External Keyword Tool

I have always used Google’s External Keyword Generator when I am formulating my list of keywords and keyword phrases to target for a search engine optimization campaign, as well as my paid search campaigns. This is a scaled down version of the tool that is available to you when you log in to your Google Ad Words campaign, but if you are not a Google advertiser, you can still use the tool to not only generate ideas for your other campaigns, but also export the results in a easy to manage form. If you are a Google Ad Words advertiser, log in to your account to use their keyword generator. It is much more in depth.

Try it now at https://adwords.google.com/select/KeywordToolExternal


Angie Commorato is an Indianapolis web designer and online marketing specialist and owner of Indianapolis web design and marketing company, a&g Digital Consulting, LLC.

Google Adwords Lightens Up on Trademark Policy

Friday, May 22nd, 2009

For any of you resellers, retailers or affiliates who utilize Google Adwords to promote your products, things may have just got a little easier. It is now possible to use certain trademarked phrases in your ad copy, providing that you meet the new guidelines put in place by Google.

Previously, if you were a pet supply company wishing to promote Hartz flea medication, you could more than likely bid on key phrases including the word “Hartz”, but could not include that word in your actual ad.  This led to high bidding costs and low conversion and click throughs. Now, Google is allowing you to include the brand name if you follow the rules.

What does this mean for Google? Well more advertiser spend, of course, resulting in more revenue for Google. Although I have fought for this leniency in the past, I can see how this could be problematic for the owners of the brand name. More targeted competition for their brand name is going to result in higher bid costs for the corporate brand. This can lead to frustration and reduce the ability of the brand owner to brand their particular product, due to increasing conversion costs. Either way, Google comes out as the winner, that is until someone decides to bring a lawsuit against them for the lack of protection on their brand name. Either way, these new rules are now active, so take a look at your current campaigns to see if you can start targeting more efficiently.

How to Make Your Pay Per Click Campaigns Successful

Thursday, April 30th, 2009

If you have ever felt like the sole purpose of your pay per click campaigns is contribute to the wealth of Google and Yahoo, you are not alone. Many businesses long for their website to appear at the top of the search engines and they set up a paid search campaign to make that happen. However, after their ads go live, they continue to spend money without seeing the increase in sales.  Here is some advice that I can give pertaining to these kinds of campaigns and what it takes for them to be successful. This advice is targeted toward Google Adwords.

1. Target Your Ads by Location – If you are located in Indianapolis, Indiana and sell new cars, you probably won’t want your ads showing in California. Only choose Indiana ad placement, or better yet, target the Indianapolis area only to further stretch your spend. Lets say that you offer residential moving service in the Midwest. You will want to target Indiana, Ohio, Illinois, Michigan and any other states that you can serve, but you will want to deactivate all other states. Otherwise, you will be paying for customers to see your ads and you won’t be able to service them when they contact you.  I even advise customers who would like to sell within the entire United States to choose a few states to target, evaluate the results and then expand accordingly. Pay per click advertising can get very expensive and this will allow you to get better exposure for your money.

2. Adjust Your Ad Times – Google Adwords allows you to choose the days and times that your ads will display. If your customer typically want to speak to someone about your products or services, you might consider only running your ads during your business hours. I had a customer who had 90% of their website sales happen over the telephone. However, they only had phone sale staffing Monday-Friday from 10am-5pm. We were able to adjust their ads to show during the week, during those hours only. If you are a true ecommerce website which can take online orders 24/7, you can choose the days and times that you would like your ads to appear. I have seen trends within different industries to where certain days of the weeks will convert better than others. To determine which days are the best for your products, you will need to test your campaigns and adjust your targeting based on the results.

3. Have Analytics Available – It sounds so simple, but so many businesses don’t realize the importance of  being able to monitor the source of your website sales. To be able to gauge the effectiveness of your paid search ads, be sure to have some website statistics installed on your website. Google Analytics is a free statistics program that will help you analyze not only the traffic coming to your website but also the impact of your keyword ads. The analytics program will allow you to place a code throughout your website to track conversions at a keyword level. This will allow you to disable under-performing keywords and/or target more of your budget towards the better keywords.

4. Search Engine Optmization – You can always pay to be at the top of the search engines, but the ideal mix of search engine marketing lies in a little paid search and a whole lot of search engine optimization. Once your site is optimized and your website is appearing in the top results, your cost per aquisition will more than likely decrease significantly. It is important that you work with a company that has enough knowledge to get you top ten results for the major search engines. Once those results are achieved, maintain an on-going relationship with that business. Search Engine Optimization is a very reactive form of online marketing. Once you see your website sitting in a top slot in the search results, your competitors are going to take notice and do what they need to do to take back their position.

For more information regarding pay per click campaigns, contact Angie Commorato at blog@commorato.com.

Marketing Your Website – Where to Begin

Tuesday, March 24th, 2009

In the last few years, I have had a lot of companies approach me who have a website, but they have no idea of why they aren’t getting any sales. After reviewing their site analytics, my response is usually the same. You can have the best website in the world, but if no one knows about it, you will never get any sales. Now I know that not everyone has a large budget set aside to promote their site on the internet, but I am going to talking about some of my favorite advertising mediums, some of which require a budget and some which are free.

Social Mediums/Free Website Advertising – For those with or without a budget, social mediums such as Facebook, Twitter, Blogs, etc. can be a great way to promote your business. The effectiveness all depends on your industry and can be particularly good for business to consumer selling.  The best part of social networking is that the only cost that is involved is your time. If you are going to set up a facebook page, it is important to keep the information updated. The same goes for blogging or twitter accounts. People are going to follow you for a reason and will expect to see fresh information as well as special offers from your business.

www.facebook.com

www.twitter.com

www.wordpress.org

Don’t forget about those other free online mediums. Free online classified ads, relevant forum/blog participation and free directory listings can also be great ways to drive traffic to your site.  Also, if you have a store front, it’s a given to include your website address on any and all printed materials, including shopping bags, receipts or invoices, t-shirts, etc.

Pay Per Click Advertising. – Pay per click advertising is a great compliment to natural search engine placement. It is not recommended for business with little to no budget, because it can get very expensive, very quickly. There is a large variety of search engines that offer this type of advertising and the quality and quantity of traffic can vary greatly. From a volume standpoint, Google and Yahoo are the best places to start. They are both very easy to set up and while the average cost per clicks are typically a little more (varying by industry and keyword phrase), you are going to get the most volume of traffic. This is not to say that their traffic is necessarily going to convert the best. That is something that you will have to test to determine the best audience for what you sell. There are a lot of two and three tier advertising engines, which can cost a lot less but will generally bring in less traffic. I personally have not have a lot of success with the engines outside of the big guys (Google, Yahoo, Microsoft Ad Center, Ask.com), but that’s not to say that you won’t be able to get some good leads from the others.

Start using Google Ad Words: Click Here to see an example of where your Google Ads can appear.

Open a Yahoo Search Marketing Account

Open a Microsoft Ad Center Account

Open an Ask.com Advertising Account

Tip: If you are going to set up a pay per click campaign, make sure that you have a designated person to keep an eye on your accounts, minimally on a daily basis. Tweaking keyword phrases, cost per click amounts by campaign and phrase and display times can be critical in reaching your desired cost per acquisition.

Display Advertising – Wanting to brand your company name? Are you promoting a special event that you want to be able to target to a certain community or demographic? If so, this is where I will recommend using a little display advertising on various websites. Websites will usually charge you based on impressions, or number of times that your display ad is shown to a web visitor. This doesn’t guarantee a click, but over time, the repetition of an ad can assist with branding efforts and/or get your promotion in front of someone at the right time. Lets say your offer carpet cleaning and are using some ads to promote a “Buy 2 rooms, get one free” promo.  Maybe the web shopper sees your ad today, and whereas they don’t need their carpets cleaned at that very moment, perhaps they will two weeks from now, when they see your ad again.

I recently had a customer who was needing to target 4 larger cities across the US for a 2 week promotion. We used about 25% of their online budget to display their ads on a series of local Television and Newspaper sites within those markets. Due to the nature of what they sell, the point of their marketing is to drive a phone call from the website to their inbound call center. Since we had a decent size ad displaying on those TV and newspaper sites, we were able to include a promo code for the customer to mention when they called. This is key for tracking.  We had also included a phone number on some of the ads to allow the customer to either call directly from the ad or click to visit the website. When the phone is involved, tracking is never 100%, but we were able to lift our website traffic, calls and sales as a result of our overall marketing campaign. I believe it is hard for display advertising to stand on it’s own, but combined with a new other mediums, it can be effective.

Tip: If your budget will allow for it, try to avoid run of site placement. This will allow the advertisers to place you anywhere within the site that they need an advertiser. This can cause your advertising to get buried on internal pages with very little traffic. Ask for fixed placement, above the fold to get the most exposure.

Email Advertising – I have one bit of advice pertaining to email advertising – do it. Email advertising can be one of the most cost effective means of advertising available. Find a good email platform, follow the rules for the Can-Spam act and start collecting opt-in emails today. If you are unfamiliar with the laws in regards to email, check with a professional. The last thing that you want is for your company to be labeled as a spammer.

Search Engine Optimization: Search Engine Optimization is a must with any website. Unless you are lucky enough to be selling something very unique with little online competition, you are going to need to invest some time and money in to getting your website to display “organically” in the search engines. What does it mean to be displayed organically? If your site is coming up organically, it means that your site is considered among the most relevant for a search term or phrase. You are not paying by click or by impression for this traffic. Beyond the work and investment is takes to get ranked highly in the engines, this traffic is free. Think about it. If you want to come up on page 1 for Google for the phrase “Indianapolis Pet Store”, the easiest and quickest way would be to purchase some Google pay per click advertising, as mentioned above. You are going to be paying a set price per click everytime someone clicks on your site, but you will have a solid presense. Now if your website is optimized correctly for Google, ideally you would also want to display in the organic results, as seen below.   These click are free and for the percentage of web shoppers who completely ignore the paid advertising sections, you can get some great traffic. Again, paid search can be displayed almost immediately. Achieving top organic results can take some time. Experiment with both until you can find the mix that works for you.

Google Organic Search Results Compared to Paid Search Results

Google Organic Search Results Compared to Paid Search Results

I could go on and on about all of the other advertising mediums available. There are many options, although I have found the above mentioned to be the most effective for my customers.